The blame game.
Dear Hiring Manager
I was sorry to hear that John has left your business after only 2 months. However I am confused as to why you think this was my fault.
My role was to provide you with a qualified shortlist of candidates based on the criteria you gave me. The thorough recruitment process I undertook meant that my shortlist was accurate and I was able to provide you with detailed feedback on each candidate. As well as the positives, I also advised you of any areas of concerns that I felt you should explore further during your own interviews. After each interview, I spoke with the candidates and gave you their honest feedback, good and bad, and continued to update you with any relevant information during the process. After taking references, which again I did thoroughly and fed back to you honestly, you asked me to make John an offer. At no stage did you express any concerns about the quality of the shortlist or John’s suitability for the role. In fact, I remember you being delighted to have found him.
Here’s the thing:
I did not tell you to make an offer to John, nor did I put you under any pressure to make an offer at all. I am sure that if you thought none of the candidates were suitable then you would have told me to start again. The fact is that you decided to make an offer and you decided to make that offer to John. This was after you interviewed him twice, your boss met him as did your HR.
So why are you blaming me? Your are the Hiring Manager; not me. You make the final decision; not me.
I appreciate that you are not happy with the outcome – trust me neither am I. But recruitment is not an exact science and any hiring decision has risk. My role was partly to do everything possible to mitigate that risk for you, which I did. If you have to blame anyone, blame John for not performing in the role. Blame your boss or HR for not spotting something. Blame yourself for making the wrong decision. Better still, don’t blame anyone. Accept that sometimes it just doesn’t turn out as expected, learn what you can from it and try and get a better result next time.
PS – Feel free to not use my services again. However, you may find that the next recruiter you use is not as thorough or honest as I was – but at least you can then blame them a little bit more justifiably.